Terms and Conditions

These Terms and Conditions (“Terms”) apply to your use of clubhouseplay.site (the “Website”) and services offered by Woo Casino (“we”, “us”, “our”). By accessing the Website or using the Services, you agree to be bound by these Terms.

If you do not agree, you must stop using the Website and Services.

Eligibility and minimum age

The Services are for adults only. You must be at least 18 years old to use the Website. By registering or using the Services, you confirm you meet the 18+ requirement and have the legal capacity to accept these Terms in Australia.

Account registration and security obligations

If account creation is available, you agree to:

Provide accurate and complete registration information

Keep your account credentials confidential

Use reasonable measures to prevent unauthorised access

Contact support promptly if you suspect compromise or misuse

You are responsible for activity on your account except where unauthorised use results from our failure to apply reasonable safeguards.

User obligations and prohibited conduct

You must use the Website lawfully and in a manner that does not harm the platform or other users. You must not:

Use the Services if you are under 18

Attempt to bypass security, access restricted systems, or disrupt availability

Use automation (bots/scripts) to manipulate gameplay or technical functions

Exploit errors, bugs, or promotions in a way that undermines fair operation

Use fraudulent payment methods or engage in chargeback abuse

Harass, threaten, impersonate, or deceive others

Upload malware or otherwise compromise platform security

We may investigate suspected breaches and restrict access where necessary to protect the Website and users.

Deposits, withdrawals, and fees (if applicable)

If the Services support deposits, withdrawals, or other payments:

Transactions may be subject to verification and security reviews

Limits, processing times, and method restrictions may apply

Fees may apply and will be disclosed where relevant

You are responsible for charges imposed by banks or payment providers

Payment services may be delivered by third parties, and their terms may also apply.

Service availability, changes, and corrections

We may change, suspend, or discontinue parts of the Website to maintain security, manage risk, or improve user experience. The Website may be unavailable due to maintenance or technical issues.

If technical or settlement errors occur, we may take reasonable steps to investigate and correct affected outcomes in a proportionate manner to maintain platform integrity.

Responsible gambling

Gambling involves risk and can result in financial loss. You agree to gamble responsibly and to use available tools (limits, time-outs, self-exclusion, account closure) if needed.

Intellectual property

All Website content and technology (including software, text, graphics, interfaces, and logos) is owned by or licensed to Woo Casino and protected by intellectual property laws. You may not copy, modify, distribute, reverse engineer, or create derivative works except as permitted by law or with our written permission.

Third-party services and links

The Website may include third-party links or integrations (for example, payments, analytics, or external information). We do not control these services and are not responsible for their content, practices, or availability. Use of third-party services is at your own risk and may be subject to separate terms.

Disclaimers

We aim to operate the Website with reasonable care. However:

The Services are provided on an “as available” basis

Delays, interruptions, and errors can occur

We do not guarantee uninterrupted operation or specific outcomes

Gambling outcomes are uncertain and no winnings are guaranteed.

Limitation of liability

To the extent permitted by Australian law:

We are not liable for indirect or consequential losses (including loss of profits, revenue, or opportunity)

We are responsible only for losses that are reasonably foreseeable and directly caused by a failure to exercise reasonable care

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws

Suspension and termination

We may suspend, restrict, or terminate access if:

You breach these Terms

Fraud, abuse, or security threats are suspected

Restrictions are necessary to protect the Website, users, or operations

We are required to do so by law

You may request account closure by contacting support. Limited information may be retained for security, dispute handling, and recordkeeping.

Complaints and dispute handling

If you have a complaint, contact support with relevant details. We may request additional information to investigate. We aim to respond within a reasonable timeframe and may propose practical steps to resolve issues.

Governing law and jurisdiction

These Terms are governed by the laws applicable in Australia. Disputes relating to the Website or Services will be handled in the relevant courts/tribunals in Australia, unless mandatory laws require otherwise.

Contact details

Email: [email protected]

Phone: +61 8 6145 2037

Address: Level 8, 111 St Georges Terrace, Perth WA 6000, Australia